System Alert: Portions offline

UPDATE: 11:10 PM Pacific.  Problem resolved.  Normal system functions restored.

A portion of a 3rd party database system is offline making some operations (such as login and database updates) inoperative.  FlyQ EFB should be functioning fine for primary in-flight use but will not be able to access stored flight plans or other info during this time.  FlyQ EFB users should NOT logout as they will not be able to log back in if they do.

Technicians at the 3rd party are working on the situation now.  We will keep you informed as we get more information.  We do not have an ETA for the resolution but would expect it back fairly soon.

FlyQ InSight Now in Beta

We’re SUPER excited to announce that FlyQ InSight has now been released to our beta testers. If you signed up, you should have received and email from Apple with instructions. If not, email support@seattleavionics.com for a resend. Also, if you’re interested in using it before all the other kids, email Support with the email address you use for your Apple ID and ask to be added to the beta list.

Beta testers: Be sure to read the instruction email at http://myemail.constantcontact.com/Download-FlyQ-InSight-Be… Pay particular attention to the use of the FRONT and WIND CAL buttons to ensure accuracy.

FlyQ InSight is the world’s first practical augmented reality app for pilots. It combines live images from your iPhone/iPad’s camera with computer-generated airport markers to show where the airports are. More info: FlyQ InSight – Flight Test

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June 22, 2017 ChartData Released

The next FAA data cycle begins next Thursday, June 22, 2017.  We try to release ChartData the Friday before the new cycle starts.  As that’s today, the US data for the next cycle has been activated and is available right now.  European data will be available a little later and Australian data is unchanged this cycle.

Recently, we added ChartData for the Bahamas – airport diagrams, approach plates, SIDs, and STARs.  Have a look!  The new Bahamian ChartData is included in our US ChartData set so there is no additional charge for US subscribers.

Also, read this terrific post from Keith R if you use our ChartData Manager application for Windows to update your data.  It explains how to automatically download data and even copy data to a card or USB memory stick without any clicks!  No need to sit there and wait for data to download or copy.  And keep in mind that we recently made the ChartData Manager faster and more reliable with the release of ChartData Manager 5.3.

Special note for Voyager users:  You must install an update for Voyager before this ChartData can be downloaded if you haven’t already installed the new version of Voyager (version 4.7.3.30473).  Simply start Voyager and, if you haven’t run it yet today, the app should say that an update is available and have a button to download.  If you have used it today, select Update Applicationfrom the Tools menu.

If you haven’t already done so, please be sure to update your ChartData before you fly.

  • In FlyQ EFB:  Tap the ChartData Manager icon (the “down arrow” icon), review which states you have selected, then tap Update Now.
  • In FlyQ Pocket: Select the Downloads tab on the bottom of the screen and tap Update Now.
  • In FlyQ Online:  Nothing to download.  Just go to https://flyq.seattleavionics.com and the new data is automatically used when the new cycle begins on Thursday (but not before).
  • For apps and devices that use our Data Manager, run the ChartData Manager (or select Settings from the little icon at the lower right corner of your Windows screen) and tap Update Now.
  • In Voyager, select Update Data from the Tools menu then choose the All Monthly ChartData item.

If you need to renew your subscription, click the appropriate link below:

Note that new FlyQ Online (our Web-based flight planner) ChartData is enabled automatically on the day the new cycle begins (next Thursday) so what you see is always the current, legal data.  Unlike data for our apps and devices, we do not release FlyQ Online ChartData ahead of time since there is nothing to download.

May 25, 2017 ChartData Released

The next FAA data cycle begins next Thursday, May 25, 2017.  We try to release ChartData the Friday before the new cycle starts.  As that’s today, the US data for the next cycle has been activated and is available right now.  European and Australian data will be available a little later.

Recently, we added ChartData for the Bahamas – airport diagrams, approach plates, SIDs, and STARs.  Have a look!  The new Bahamian ChartData is included in our US ChartData set so there is no additional charge for US subscribers.

Also, read this terrific post from Keith R if you use our ChartData Manager application for Windows to update your data.  It explains how to automatically download data and even copy data to a card or USB memory stick without any clicks!  No need to sit there and wait for data to download or copy.  And keep in mind that we recently made the ChartData Manager faster and more reliable with the release of ChartData Manager 5.3.

Special note for Voyager users:  You must install an update for Voyager before this ChartData can be downloaded if you haven’t already installed the new version of Voyager (version 4.7.3.30473).  Simply start Voyager and, if you haven’t run it yet today, the app should say that an update is available and have a button to download.  If you have used it today, select Update Application from the Tools menu.

If you haven’t already done so, please be sure to update your ChartData before you fly.

  • In FlyQ EFB:  Tap the ChartData Manager icon (the “down arrow” icon), review which states you have selected, then tap Update Now.
  • In FlyQ Pocket: Select the Downloads tab on the bottom of the screen and tap Update Now.
  • In FlyQ Online:  Nothing to download.  Just go to https://flyq.seattleavionics.com and the new data is automatically used when the new cycle begins on Thursday (but not before).
  • For apps and devices that use our Data Manager, run the ChartData Manager (or select Settings from the little icon at the lower right corner of your Windows screen) and tap Update Now.
  • In Voyager, select Update Data from the Tools menu then choose the All Monthly ChartData item.

If you need to renew your subscription, click the appropriate link below:

Note that new FlyQ Online (our Web-based flight planner) ChartData is enabled automatically on the day the new cycle begins (next Thursday) so what you see is always the current, legal data.  Unlike data for our apps and devices, we do not release FlyQ Online ChartData ahead of time since there is nothing to download.

Bike and Fly to Work Friday = 20% Discount

As some of you may have noticed, two of my passions are flying and cycling as both give you a great feeling of freedom and seeing nature in action.  In Washington and most other states, tomorrow (Friday, May 19) is Bike to Work Day (or Bike Everywhere Day in WA).  I’m not aware of any official Fly to Work Day but there should be one so how about making tomorrow Bike or Fly to Work Day?

I’m cycling to work tomorrow and also plan to fly (final pre-beta test for FlyQ InSight).  If you join me in taking your bike to work or flying to work tomorrow, email us a picture of you and your plane or bike in action and we’ll give you a 20% discount on a 12 month FlyQ EFB subscription!  Offer valid just for May 19.

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On the way to work – had to stop and take a picture of the planes at Kenmore Air.  Beautiful view from the ground today.  Later today, will trade the bike for a plane and take some more pictures of this amazing day from the air.

This Saturday at Paine Field

Our home airport is KPAE, Paine Field in Everett, WA.  Each year, the good folks there sponsor Paine Field Aviation Day, a great day of family-friendly aviation events, including free Young Eagles flights, a 5K/10K run/walk, a charity pancake breakfast hosted by firefighters, entrance to the Flying Heritage Museum, and much more.

This year, this Saturday (May 20) is the day.  If you’re in the area, the weather should be great so fly or drive in!

Servers Rebooted due to Ransomware Threat

As you may have seen in the news, a massive ransomware attack was launched a few hours ago based on code that hackers stole from the NSA.  Apparently more than 75,000 servers in 99 countries were affected.  We were NOT affected but we did take a preventative action that caused our system to be down for less than 5 minutes.

None of our systems were affected because we keep them updated with recent operating system patches.  However, we did reboot one machine to allow it to finish installing an update.  Normally we wait until very early in the morning to do this but the threat warranted immediate action.  Thus, parts of our system were down for about 3 minutes today at about 1 PM Pacific.

Again — our systems were not hacked, no damage was done, and no information stolen; we just wanted to let you know that we did a very quick reboot of one system to prevent a problem so you may have had some issues with our system for a very brief time.